Introduction

1. Information Collection and Use

   What We Collect

   We collect different types of information to provide and improve our services:

   1. Personal Information – Name, contact details, date of birth, payment details provided during account registration or updates.
   2. Transaction Data – Records of deposits, withdrawals, bets and other interactions with our platform.
   3. User Communications – Information from your communications with our support team via email, phone, chat or other means.
   4. Device and Usage Information – IP address, login credentials, browser type, location and other technical details related to your use of our services.

   How We Use Your Information

   We will use your information for the following purposes:

   • Account Management – To create, verify and maintain your player account.
   • Transaction Processing – To process deposits, withdrawals and bets.
   • Regulatory Compliance – To meet legal and regulatory requirements.
   • Marketing and Promotions – To inform you about promotions, updates and offers (with your consent).
   • Fraud Prevention – To identify, investigate and prevent fraudulent activities.
   • Service Improvement – To improve user experience by analyzing behavior and trends.

2. Information Disclosure and Sharing

   When We Share Your Information

   1. Regulatory Authorities – To comply with legal requirements and prevent fraudulent activities.
   2. Service Providers – To process transactions, marketing and technical support.
   3. Law Enforcement – When required for fraud detection, money laundering prevention or other legal matters.4. Sports Organizations – To maintain the integrity of gaming activities.

   We don’t sell or rent your personal data to third parties.

3. Information Disclosure and Sharing

   How We Protect Your Data

   1. Data Encryption – Secure transmission of sensitive data.
   2. Access Controls – Data access limited to authorized personnel only.
   3. Fraud Prevention Tools – Monitoring of transactions and activities for suspicious behavior

   Data Retention and Disposal

   • Retention Period – Your data will be retained only for as long as necessary to fulfill its purpose or meet legal requirements

   Secure Disposal – Once your data is no longer needed we will delete or anonymize it.

4. Cookies and Tracking Technologies

   What Are Cookies?

   Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for website functionality, analytics and personalized content.

   Types of Cookies We Use

   1. Session Cookies – Temporary cookies that expire when you close your browser.
   2. Persistent Cookies – Stored on your device to remember preferences and improve usability.
   3. Analytical Cookies – Used to analyze website traffic and user behavior.

   Managing Cookies

   You can modify your browser settings to control or disable cookies. However disabling cookies may affect your ability to use certain website features.

   Use of Tracking Technologies

   We may use tracking technologies to understand user interactions and deliver personalized content or ads.

5. Your Rights

   As a registered user you have the following rights:

   1. Access – Get details about the personal data we collect.
   2. Correction – Update or correct inaccurate personal information.
   3. Deletion – Request your personal data to be removed, except when we are required to retain it by law.
   4. Opt-Out – withdraw consent for marketing communications.

   To exercise these rights contact us at [email protected].

6. Changes to this Privacy Policy

   We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication. We recommend you review this policy regularly.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:

Email: [email protected]

Melbet is committed to ensuring your privacy and security while providing a trusted gaming experience.