Home Terms and Conditions

Why These Terms Matter

These Terms contain information on how to play safely and legally on the Melbet platform. We care about our users and want to ensure that you are aware of your rights and obligations in relation to the provision and use of our services.

  1. Your Safety: We outline important information on your account, money, betting and responsible gambling to safeguard you.
  2. Following Rules: These Terms will help you to maintain access to our services and to prevent the suspension of your account.### Who These Terms Apply To

These Terms govern any action you perform on Melbet, including through our website and mobile application.

  1. Important Words We Use

    • Bet: Your agreement to risk money on the outcome of an event through Melbet.
    • Outcome: The result that determines whether you win or lose.
    • Customer: Any person 18 years or older who places bets through our website.
    • Sportsbook: All events and betting options we offer.
    • Void Bet: A canceled bet where you get your money back.
    • Regular Time: Normal game time, not counting extra periods.

  2. Basic Rules and Responsibilities

    1. Our License

      • Pelican Entertainment B.V. runs Melbet with license number 8048/JAZ2020-060.* Alenesro Ltd. (registration in Cyprus HE 399995) conducts financial transactions.

    2. Age and Legal Requirements

      • You should be at least 18 years old to play on Melbet
      • Betting should be legal in your country.

    3. Your Responsibility

      • Do not allow children to use your account and use our services.

  3. How to Bet

    1. Betting Limits

      • Minimum Bet: INR 20 or the equivalent amount in other currencies.
      • Maximum Bet: We set maximums for each event.

    2. Stake Withdrawal

      • If your bet is valid, it will be confirmed by the system

  4. Bet Insurance

    1. What insurance does

      • Insures your bet amount if you lose.

    2. When you can be insured

      • For single bets and for multiple bets.* The cost is determined by the current odds.

    3. Limits

      • We cannot buy back insured bets

  5. What You Can’t Do

    1. Forbidden Bet Combinations

      • You cannot make bets that are related to each other, using one ticket.

    2. Our Rights

      • We have the right to limit or cancel any bet that we consider necessary to protect our users

  6. Getting Your Money Back 7. Solving problems

    1. Legal aspects
      If we find any violations of the rules and restrictions on betting in certain regions, your Player Account will be terminated and the deposits will be returned.
    2. Timeframe
      Refunds will be made within 10 working days after the information about you has been verified.
    3. Result of the event
      We consider the results of finished events.
    4. How to file a complaint* Report any betting-related problems within 30 days.

Last Clause

  1. Changes to the Terms
    We may modify these Terms at any time. You should regularly review the terms and conditions.
  2. Acceptance of changes
    If you continue to use Melbet after the changes, it means that you accept them.

If you need help?

If you need help, contact our team at [email protected]